Terms of Service

Last Updated: May 6, 2026

1. Acceptance of Terms

By accessing or using the TeleMed Platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

2. Description of Service

TeleMed Platform provides telemedicine services that allow patients to consult with healthcare providers remotely via video, audio, or text communication.

3. Medical Disclaimer

The Service is not intended for medical emergencies. In case of emergency, please call your local emergency number immediately. The Service does not replace in-person medical consultations when they are required.

4. User Responsibilities

  • Provide accurate and complete information about your medical history and current condition
  • Use the Service in compliance with all applicable laws and regulations
  • Do not share your login credentials with others
  • Do not use the Service for any unlawful or prohibited purpose

5. Provider Responsibilities

Healthcare providers using the Service must be properly licensed and maintain all necessary credentials to practice medicine in the jurisdictions where they provide services.

6. Privacy and Data Security

We are committed to protecting your privacy and securing your health information. Please review our Privacy Policy for more information.

7. Limitation of Liability

TeleMed Platform shall not be liable for any indirect, incidental, special, consequential or punitive damages resulting from your use of or inability to use the Service.

8. Changes to Terms

We may modify these Terms at any time. We will notify you of significant changes through the Service or by email. Your continued use of the Service constitutes acceptance of the modified Terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

10. Contact Information

If you have any questions about these Terms, please contact us at:

TeleMed Platform
Email: itdepartment@venusmedicare.com
Phone: 070033330000
Address: No 2 Atakpame Street, Off Ademola Adetokumbo Crescent, Wuse 2, Abuja.